We ask you to share some of your personal information with Hartington Cheese Shop because you would like to order something and need us to deliver it to you - here we set out how we use your information.
Hartington Cheese Shop only uses personal data that you provide directly. This may be because of a product or service you have ordered.
We use the following data:
- name and address of the shipping and delivery address;
- Phone number;
- Billing address;
- E-mail address;
If you are making your payment via Paypal we will not necessarily store your billing address and however you pay for your purchases we do not collect or store any of your sensitive financial data - this is all dealt with via third party payment gateways.
You can also register as a customer first. In addition to your specified personal data, we also save the username you have chosen. This is useful because it will save you the trouble of having to enter your data every time.
We protect all information you provide us with the most modern techniques. We do not allow anyone that has nothing to do with your data access to it. Should it be necessary that we share the data with other companies, then we require such a company to handle the data just as carefully as we do. Those companies may also only use the data for the purpose for which it was given.
3. Storage Periods
We keep personal data as long as necessary to process your order. We then store the data for a maximum of two years for our own purposes. The data will then be erased unless the law requires us to keep it longer. For example, the law obliges us to keep payment records for seven years.
We use the data we receive from you for different purposes. Here you can read which purposes that are.
Delivery of your order: Obviously we use the data for handling your order. If you order something you naturally want it to be delivered (unless of course you specify that you wish to pick up your order from the shop in which case we will not require a delivery address). It is also possible that we pass on the data to so-called 'third parties' such as delivery companies.
Offers and news updates : It is possible to subscribe to our regular updates. This way you stay informed about our special offers, promotions and news. If at any time you wish to stop hearing from us regularly you can always unsubscribe via the link in any of our newsletters.
Questions: If you have a question about your order, then please visit our contact us page where you might find the answer or alternatively you can send a email or give us a call. Of course you can choose which information you send us. This data is only retained for as long as necessary to fully answer the question. After all, we want to help you as much as possible.
5. Third parties
It is possible that we pass on the data to companies with which we partner with, so-called 'third parties'. These companies help us to properly handle your order.
5.1 Providers of navigation / mapping software such as Google Maps can store and process (location) data. It is also possible that the data is used by Google or Apple itself. We have no influence on this and refer you to the privacy statements of these companies if you require more information.
5.2 Whenever you place an order with us we may share the data linked to your username to third parties only for the purposes of effecting delivery.
5.3 We want to make sure that you can use our website as optimally and personally as possible. We may use statistical services such as Google Analytics for this purpose. These services keep track of how you use our website. Of course we have made strict agreements with these companies. For example, the IP address is anonymised.
We use Session Cookies to enhance your experience on our website and make placing an order as easy as possible. Session Cookies are cookies that are saved only for the duration of your session and are often essential to the operating of the website. Session cookies expire as soon as the session ends and without them the shopping experience would not function correctly.
We may also use Persistent Cookies as part of our statistical services with Google Analytics.
Analytical Cookies are cookies that allow us to see how you interact with our website so that we may provide a better shopping experience to you and others in the future.
For some of the information we collect, but not limited to, see below:
- Anonymised IP address
- Pseudonymised personal data
- Browser, browser version, device category, screen resolution, operating system
- From what page you visited our website, what pages you visit and how long your visit to our website lasts
7. Third party websites
Our website occasionally contains links to other websites. We have no influence on those other sites. We can not guarantee that these companies will handle the data just as safely as we do. We recommend that you first read the Privacy Statement of those sites before using them.
8. Changing the Privacy Statement
In order to inform you as well as possible about the use of the data, it may be that we sometimes have to adjust this Privacy Statement. We advise you to regularly read this Privacy Statement so that you are aware of any changes.
9. Viewing, changing, deleting data or other questions?
You can also send us a request to view, change, delete or transfer the data to you. For example, it is possible to check whether the data is correct. Do you want to know which data we use with your permission or do you want us to limit / stop the data processing? You can also request this. So you can always withdraw your permission for processing. If you want to know exactly how this works or have other questions about this Privacy Statement please let us know.
If you wish us to amend the data we hold please send an e-mail to info @Hartington Cheese Shop.com and let us know what you would like us to do:
Hartington Cheese Shop,
Of course we are happy to help you if you have a complaint about our processing of the personal data. However, you can also file a complaint with the so-called 'Authority for Personal Data', which supervises the processing of personal data.
Hartington Cheese and Wine Company,
Market Place, Hartington, Nr. Buxton, Derbyshire, SK17 0AL.
Telephone: 01298 84935 ::::: VAT number: 985 5075 77 ::::: Limited Company Number: 7032850